Frequently asked questions
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①
Featured
How accurate is the ActivForce device?
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How do I set up and begin using my ActivForce device?
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What is the ActivForce system?
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Where can I download the ActivForce app?
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Which apps and devices are compatible with ActivForce?
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②
Product Overview
How does ActivForce compare to traditional strength testing tools?
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Is the ActivForce device waterproof?
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Is the ActivForce system suitable for professional sports training?
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What is included in the ActivForce kit?
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What is the FDA status of ActivForce?
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What languages does the ActivForce app support?
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③
Device Setup & Maintenance
Can I use ActivForce with multiple devices or accounts?
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How can I connect and begin using my ActivForce device?
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How do I calibrate/tare the ActivForce device?
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How do I change the battery, and how long does it last?
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How do I swap out the various attachments?
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④
Measurement & Testing
Can I create custom protocols?
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Can I re-do a single measurement within a test series?
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Does the ActivForce app include any standard testing protocols?
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How accurate are the measurements?
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How do I measure joint range of motion (ROM)?
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How do I measure joints or perform strength tests with the ActivForce device?
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How do I view a client’s force-to-weight ratio?
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How should I stabilize the device/patient to reduce tester bias?
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What is the difference between “make” vs “break” tests, and when should I use each?
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What is the sample rate for ActivForce strength tests?
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What units are supported, can I switch them?
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⑤
Managing Data & App Features
Can I sync ActivForce data with third-party health apps?
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How do I generate a progress report?
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How do I register and manage my ActivForce account?
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How do I save and access client data?
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How do I save and access patient data?
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How do I update the ActivForce app to the latest version?
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⑥
Orders & Shipping
Can I request replacement parts for my ActivForce Kit?
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Do you offer international shipping?
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What is the return and exchange policy?
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What shipping options are available and what are the costs?
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Where is my order?
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⑦
Partnerships & Promotions
Do you offer academic pricing?
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Do you offer any promotional prices for volume orders?
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Do you partner with rehab clinics or research institutions?
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How can I apply for an ActivForce research collaboration?
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How do I become a distributor?
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