The ActivForce 2 device (blue colour) is compatible exclusively with the free ActivForce app, available in the Apple App Store and Google Play Store.
We no longer offer support for the original (orange colour) ActivForce and Activ5 devices.
If you have further compatibility questions, please contact us by filling up this form.

Upon shipment, you will receive an email notification containing your parcel’s tracking number. If you have not received this notification or cannot locate it, please contact Support by filling up this form. Please include your order number and/or email address you used when you placed the order in your inquiry.

If you are in the United States; depending on your chosen shipping method, your parcel may be delivered by UPS, FedEx, or the United States Postal Service.

The ActivForce app can be downloaded from the Apple App Store or the Google Play Store.

Within the United States: we offer free standard shipping that takes approximately 3-7 business days for delivery.
We offer rush shipping via UPS for $21.95, which takes approximately 1-3 business days for delivery.

Outside of the United States: orders from our official website can only be shipped within the US. If you’re outside the US, you can find the full list of our overseas distributors here.

Please note: Shipping times are approximate and are calculated according to the date and time at which your order leaves the distribution center, not from the date you placed your order.

The ActivForce app is currently available in English, Spanish, Italian, French, Portuguese, Japanese, Dutch and German.

The ActivForce system consists of a handheld dynamometer and inclinometer with an accompanying mobile/tablet app and web dashboard to help professionals perform strength and range and motion testing.

The system measures:

• Active and Passive Range of Motion (AROM & PROM)
• Peak Force
• Average Force
• Force over Time
• Force / Weight Ratio
• Muscular Symmetry
• Neuromuscular Deficits
  

The ActivForce companion app displays and records real-time force and range of motion.

The ActivForce kit comes with a variety of attachments to help tailor your testing, including:

• ActivForce 2 device
• Rounded pad attachment
• Arched pad attachment
• Silicone cover and foam insert
• Hand strap with an attached belt loop plate
• Long strap
• Immobilization belt with an attached belt loop plate

The ActivForce system is optimized for physical therapists and rehab clinics. Our ActiveElite system is designed especially for high-performance athletic training and professional sports environments. ActivElite provides more detailed testing and training prescription, and enables live training feedback. For more information on ActivElite, visit the website here.

All items included in the ActivForce Kit are moisture-resistant, but the ActivForce 2 device should never be submerged in water. The device and accessories may be safely cleaned with a disinfecting wipe or a cleaning solution consisting of 70% isopropyl alcohol and water.

To view force-to-weight ratio data, tap the “Enter Weight to see F/W %” button on the Strength Summary screen. You will be prompted to enter the patient’s weight. Next, tap “Calculate F/W %”.

To remove an attachment, grab and twist to the left.

To attach a different attachment, align the locking tabs on the accessory with the matching slots on the device, and twist it to the right. This locking mechanism is designed such that the attachments may be fixed at multiple angles.

For more information on swapping out the attachments, view the Attachment Tutorial video.

Patient data is not stored within the ActivForce app. However, you can save your test results at the end of the test workflow and access them any time on the ActivForce dashboard at https://activforce.activbody.com/.

You can sign up for an account through the ActivForce app. Please check out the user guide for a more detailed walkthrough.

To change an account's registered email address, please contact us by filling up this form.

For examples and educational resources, visit our tutorial page here.

We also host webinars with additional insights from professionals who use ActivForce daily in their practice. For more information on upcoming events, click here.

The typical battery life of the ActivForce device is 6 to 12 months, depending on environmental conditions and frequency of use when performing test measurements. For visual reference on how to replace the battery, click here.

Occasionally, you may find that your strength measurements do not seem to read as accurately. If you suspect that this is the case, go to Settings, and select Calibrate Your Device.
Do not apply force before or during the calibration. This should stabilize measurement read-outs. If problems persist, please submit the form here for additional support.

If you are a brick-and-mortar or online retailer interested in distributing ActivForce, please contact us using this form.

We have multiple distributors across Europe, the United Kingdom, Australia, New Zealand, Brazil, and the United States. If you are unsure whether ActivForce is distributed in your country, please contact Support by filling out this form.

For set-up and connection instructions, please check out the user guide.

For force measurements, the ActivForce device is accurate within a range of 1.4 lbs. of applied force, ± 5% of the overall applied force.
For range of motion measurements, the ActivForce device is accurate within a range of ±1° for angles measured from 0° to 33°±3% of the measured angle when > 33°.

No, standard protocols aren’t currently included in the app.

We address volume orders on a per-case basis. Please submit your inquiry by filling out this form.

We do offer academic pricing to educators and students through our University Partnership Program. For more details, please contact us using this form.

If you need replacement parts or accessories, please fill up this form.

Please include your shipping address and telephone number in your inquiry.

After performing a strength or angle measurement test, you will have the option to re-do the test. Simply select Redo Test beneath the test result window.

Each test series performed with ActivForce can be customized and you may set certain default settings for strength tests. However, a group of tests can not be saved as a custom protocol at this time.